Terms & Conditions

Payment and Class Terms

Payments:

  • Class fees must be paid in full at the beginning of each month before the first class starts.
  • Online payments, cash or bank transfers may make payment.
  • Your space within the class is only confirmed once payment has been received.

Attendance:

  • Regular attendance is important for progress and development. Please inform Dance Elite LC if your child will be absent from class.

Trial Classes:

  • Students may attend up to three trial classes before deciding whether to continue with regular classes.
  • The fee for each trial class can be paid on a pay-as-you-go basis.
  • If the student decides to continue with regular classes after the trial period, monthly payments will be required in advance of each month's classes.
  • Monthly payments can be made by online payments.
  • If payment is not received within 7 days of the due date, the student may be excluded from attending class until payment is received. Contact the teacher if you have any concerns.

Refund Policy

Dance Elite LC is committed to providing high-quality dance education to all students. We understand that circumstances may arise that prevent a student from attending classes, and we have developed this refund policy to ensure that refunds are provided fairly and efficiently.

Refunds

Refunds will be provided in the following circumstances:

  • Class cancellation: If a class is cancelled by Dance Elite LC, a full refund will be provided to all affected students or will be taken off the next monthly payment.
  • Student cancellation: If a student withdraws from a class before the class has started (this occurs prior to the first day of the month), a full refund will be provided.
  • Refunds for missed classes due to illness or injury are not available unless the illness or injury is severe and documented by a doctor's note. A clear statement regarding the student's inability to attend classes due to a specific medical condition.
  • Holiday Absences: If a parent or guardian takes their child on holiday, the classes missed during this period must still be paid for. Unfortunately, we cannot offer refunds or credits for missed classes due to holidays or other personal reasons. This policy helps us maintain consistent class sizes and ensures that all students receive the same quality of education.

Refund Process

To request a refund, the student or parent/carer should contact the Dance Elite LC administration team in writing. The request should include the reason for the refund and any relevant documentation, such as a medical certificate in the case of illness or injury.

Refunds will be processed as follows:

  • If the refund is approved, the student or parent/carer will be notified in writing.
  • Refunds will be made by the same method as the original payment unless otherwise agreed.
  • Refunds will be processed within 14 days of approval.

Review and Update

This Refund Policy will be reviewed and updated regularly to ensure that it remains up-to-date and relevant to our refund procedures.

Class Cancellations:

Dance Elite LC reserves the right to cancel classes due to low enrolment, unforeseen circumstances or any other reason. In the event of a class cancellation, a make-up class will be scheduled, or will be taken off the next monthly payment or a refund will be issued for the cancelled class.

Class Observation:

Parents are not allowed to watch classes to minimise distractions and disruptions. However, we will schedule observation days throughout the year for parents to watch their child's progress. If the student is new to the class, one adult is allowed to watch the class once the student feels more comfortable.

Physical Contact:

  • Teaching dance is a physical activity, and it is sometimes necessary for a teacher to make physical contact with a student to demonstrate an idea or correct the student's position.
  • Physical contact may involve adjusting the student's arms, legs, rib cage, hips, feet or hands, as well as moving one student in relation to another.
  • Whenever physical contact is necessary, we will prioritise the student's welfare and remain sensitive to their wishes.
  • Before making any contact, we will explain why and how we will be correcting the student's position.
  • We encourage students to report any concerns they may have about physical contact during classes.

Review and Update

This Refund Policy will be reviewed and updated regularly to ensure that it remains up-to-date and relevant to our refund procedures.

By enrolling your child in Dance Elite LC, you agree to abide by the above payment policy.

By enrolling in our dance classes, you agree to abide by the policies, terms and conditions outlined above. These policies are subject to change, and any updates will be communicated to parents and students in a timely manner.

At Dance Elite LC, we are committed to providing a safe and nurturing environment for our students. Our policies are designed to ensure that our classes run smoothly and that all students are able to learn and grow as dancers.

If you have any questions or concerns about our policies or your child's dance education, please do not hesitate to contact us.

Thank you for choosing Dance Elite LC for your child's dance education needs.

Contact Information: danceelitelc@gmail.com